Server IT Support
24/7 server administration, monitoring, and maintenance — Windows Server, Linux, virtualization platforms. We fix issues before they affect your business.
What does server IT support from SYSADMINOFFICE include?
Monitoring and preventive maintenance
- Round-the-clock monitoring of availability and CPU/RAM/disk load
- Checking event logs, disk SMART status, and temperature
- Scheduled maintenance and OS updates
Windows Server administration
- Active Directory, DNS, DHCP, GPO, file server
- Microsoft Exchange / cloud office services — setup and support
- WSUS — centralized update management
Linux server administration
- Ubuntu, CentOS, Debian, Rocky Linux — setup and maintenance
- Nginx/Apache web servers, MySQL/PostgreSQL databases
- Task automation via Bash, automation tools, Cron
Virtualization
- Hypervisors and virtualization platforms
- Creating and migrating virtual machines
- Cluster resource optimization and load balancing
Backup and recovery
- Specialized backup solutions — scheduling and storage setup
- Backups following the 3-2-1 rule (local + cloud)
- Regular test restores and reporting
Server infrastructure security
- Configuring firewall, fail2ban, SELinux / AppArmor
- Access management: MFA, SSH keys, least privilege
- Log auditing and response to suspicious activity
Why choose SYSADMINOFFICE for server support?
Automatic outage detection and alerts before a problem affects your business
Certified administrators for Windows Server, Linux, hypervisors, and virtualization platforms
Guaranteed 15-minute response time, on-site in Kyiv within 2 hours
Setting up and monitoring backups following the 3-2-1 rule, with test restores
Monthly reports on server status, work performed, and recommendations
A predictable monthly budget with no hidden fees or surprise costs
Frequently asked questions
How much does server support cost?
The cost depends on the number of servers, their role, and the chosen support level. Pricing is calculated individually based on the number of servers and support tier. Order a consultation and we'll prepare an exact quote.
Do you support cloud servers (VPS/VDS)?
Yes. We administer both physical servers and cloud instances on AWS, Azure, Google Cloud, as well as VPS from Ukrainian providers.
What happens during a critical outage at night or on a weekend?
Our on-call engineer is automatically alerted by the monitoring system. Response time is within 15 minutes, around the clock. Critical incidents are handled with the highest priority.
Do we need to give you our server passwords?
We need administrative access to do the work. All credentials provided are stored in a secure password manager. We sign an NDA and are legally responsible for confidentiality.
How quickly can you start providing support?
After signing the contract, we complete an infrastructure inventory within 1–2 business days and connect monitoring. Full support begins from day one.
Order a free consultation — we'll assess your server infrastructure and offer the best solution.