Privacy Policy

1. General information

The privacy of our website's users matters greatly to us, and we make every effort to protect it. These rules explain how we use your personal information.

By agreeing to the use of cookies on your first visit to our website, in accordance with these rules, you grant us permission to use cookies on every subsequent visit.

2. Collecting personal data

The following types of personal data are subject to collection, storage, and use:

• Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
• Information about your visits to and use of this website, including referral sources, visit duration, pages viewed, and site navigation paths;
• Information about the email address you used to register on our website;
• Information you entered when creating a profile on our website – for example, your name, profile picture, gender, date of birth, marital status, hobbies and interests, education, and place of work;
• Information such as your name and email address that you provided when subscribing to our email notifications and/or newsletters;
• Information you entered while using our website's services;
• Information generated by your use of our website, including information about the timing, frequency, and circumstances of its use;
• Information relating to any purchases, services used, or transactions carried out through our website, including your name, address, phone number, email address, and credit card information;
• Information you posted on our site for the purpose of publishing it online, including your username, profile picture, and the content of your posting;
• Information contained in any messages you sent us by email or through our website, including the message content and metadata;
• Any other personal information you have sent us.

Before disclosing to us the personal information of a third party, you must obtain that person's consent to both the disclosure and the processing of that information in accordance with these rules.

3. Use of your personal information

Personal information you provide to us through our website will be used for the purposes stated in these rules or on the relevant pages of the website. We may use your personal information for the following purposes:

• enabling you to use the services available on our website;
• shipping goods purchased through our website;
• providing services purchased through our website;
• sending you statements, invoices, and payment reminders, and collecting payments from you;
• sending you non-marketing commercial communications;
• sending you emails that you specifically requested;
• sending you a newsletter, if you have subscribed to it (you may notify us at any time that you no longer wish to receive newsletters from us);
• sending you marketing communications relating to our business, or the business of carefully selected third parties, which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you may notify us at any time that you no longer wish to receive marketing communications);
• handling inquiries and complaints made by or against you relating to our website;
• keeping our site secure and preventing fraud;
• verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service);
• and other purposes.

If you provided personal information for publication on our website, we will publish it. Otherwise, we will use that information in accordance with the license you granted us.

Your privacy settings can be used to limit the publication of your personal data on our website, and can be managed via the privacy controls on the site.

Without your explicit consent, we will not pass your personal information to any third-party company for that company's, or any other third party's, direct marketing purposes.

4. Disclosure of personal information

We reserve the right to disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, to the extent and for the purposes set out in these rules.

We reserve the right to disclose your personal information to any member of our group of companies (including our subsidiaries, our ultimate holding company, and all its subsidiaries) to the extent and for the purposes set out in these rules.

We reserve the right to disclose your personal information:

• to the extent required by law;
• in connection with any ongoing or future legal proceedings;
• in order to establish, exercise, or defend our legal rights (including providing information to others for the purpose of preventing fraud or reducing credit risk);
• to the purchaser (or prospective purchaser) of any business or assets we are selling (or considering selling);
• and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data, where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data.

We will not disclose your personal information to third parties, except as set out in these rules.

5. Retention of personal information

Section 5 sets out the company's rules and procedures regarding the retention of personal information. These rules and procedures are designed to ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of Section 5, we will retain documents (including electronic documents) that contain personal data:

• to the extent required by law;
• if we believe that the documents may be relevant to any ongoing or future legal proceedings;
• and in order to establish, exercise, or defend our legal rights (including providing information to others for the purpose of preventing fraud or reducing credit risk).

6. Protecting your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure servers (protected by both password and firewalls).

All electronic financial transactions made through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are solely responsible for keeping the password you use to access our website confidential. We will never ask you for your password (except when you log in to your account on our website).

7. Amendments

We may update these rules from time to time by publishing a new version on our website. You should check this page periodically to ensure you understand any changes made to these rules. We may also notify you of changes to these rules by email or through the private messaging system on our website.

8. Your rights

You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to:

• the payment of a fee;
• and the provision of appropriate proof of your identity.

We reserve the right to withhold such personal information to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to us using your personal

information for marketing purposes, or we will provide you with an opportunity to opt out of using your information for marketing purposes.

9. Third-party websites

Our website contains hyperlinks to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties and companies in this respect.

10. Updating information

Please let us know promptly if the personal information we hold about you needs to be updated or corrected.

11. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" or "session" cookies:

• persistent cookies will be stored by the browser and will remain valid until their set expiry date, unless deleted by the user beforehand;
• session cookies, by contrast, will be deleted once you close your browser or end your session on the site.
• Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
• The names of the cookies we use on our website, and the purposes for which they are used, are set out below:
• On our website, we use Google Analytics and Google Ads to recognize your computer;
• Most browsers allow you to refuse to accept cookies, for example:
• in Internet Explorer (version 10), you can block cookies using the cookie-handling settings found under "Tools," "Internet Options," "Privacy," "Advanced";
• in Firefox (version 24), you can block all cookies by clicking "Tools" – "Options" – "Privacy": from the dropdown menu, select "Use custom settings for history" and untick "Accept cookies from sites";
• and in Chrome (version 29), you can block all cookies by going to the "Settings and control" menu, then choosing "Settings" – "Show advanced settings" – "Content settings," and then selecting "Block sites from setting any data" under "Cookies."

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use many features of our website.

You can delete cookies already stored on your computer, for example:

• in Internet Explorer (version 10), you must delete cookies manually (instructions on how to do this can be found at http://support.microsoft.com/kb/278835);
• in Firefox (version 24), you can delete cookies by going to "Tools" – "Options" – "Privacy": from the dropdown menu, select "Use custom settings for history," click "Show Cookies," and then "Remove All Cookies";
• in Chrome (version 29), you can delete all cookies by going to the "Settings and control" menu, choosing "Settings" – "Show advanced settings" – "Clear browsing data," and first selecting "Cookies and other site and plugin data."

Deleting cookies will have a negative impact on the usability of many websites.